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Business Spotlight :: Gaye Eckenrode

Gaye Eckenrode doesn’t just sell houses. Sure, she’s a certified realtor through RE/MAX Achievers, but her true passion is to serve her clients through impeccable customer service, extreme attention to details, and continued education in this ever-changing market. Gaye does so much more than just sell houses. She’s a sales person, a marketer, and sometimes even a marriage counselor. Ultimately, she helps her clients achieve the American Dream through smart and successful home ownership.

Give us a brief description of your business and what you do.

There are two sides of my business—listing and selling. I work with first-time homebuyers, educating them so they can make the best decision for their needs and price point. Additionally, I work with those selling their homes, helping them get to the next phase in life, whether that is upsizing, downsizing or relocating. The homebuying process can be stressful, so I try to make the experience as smooth as possible for all my clients—I am 100% client driven and focused.

What makes your business stand out?

I am continually educating myself so that I can stay on top of this ever-changing industry and, in turn, serve my clients in the best way possible. Additionally, I guarantee my services. I guarantee punctuality, timely response to phone calls and emails, and more importantly, your home time on the market. If these things don’t happen to my client’s satisfaction, I will owe them money at closing!

What is a typical day like for you?

I am usually up at dawn, take time for some meditation, and then see what the housing market is doing, and then get down to business. The remainder of my day is usually filled with appointments and client needs. If things go well, I hopefully get to reward myself with a  big glass of wine at the end of the day!

How did you get the background and skills for this business?

I have learned this business from the back end—starting as a remodeler, and then an investor. From those experiences, I learned what it takes to have a home that is a joy to live in. I am a student at heart, so I quickly got interested in helping people achieve their dreams of home ownership and obtained my realtor license.

How do technological environments in our region impact your business?

With access to technology, the public is much more informed about the home buying process. An educated consumer is my best customer.

What is the best part about what you do?

The BEST part about my job is finding the perfect home with the least amount of stress on my clients. I love what I do, and not many people can say that.

Who are your customers?

My client base is anyone looking to buy, sell or invest in residential real estate—whether they are 18 or 80! Over the years, I’ve worked with entire families—having parents refer their grown children to me because they know I will take care of them.

What are the most critical talents you possess in your business role?

I take pride in what I do, and I always listen to the client’s needs. I also continue to learn and educate my clients. Lastly, I really care! I want my client to be happy for years to come.

When you aren’t running your business, what do you do?

I enjoy being with my family. I am a new grandmother and love every single second of it! I also enjoy taking long bicycle rides throughout the community.

What matters to you most in your business?

A HAPPY, SATISFIED CLIENT!

Contact Gaye by visiting her profile here.
View the print version of this Business Spotlight from our Summer 2018 magazine here.

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